Privacy Policy

Updated: 5/15/2026

At Carpet Cleaner's Supply, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, place an order, contact us, or otherwise interact with our business.

This Privacy Policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), as well as the General Data Protection Regulation (GDPR) for applicable users located in the European Economic Area (EEA), United Kingdom, and similar jurisdictions.

By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information directly from you, automatically through your use of our website, or from third-party providers.

Information You Provide Directly

This may include:

Name
Company name
Billing and shipping address
Email address
Phone number
Payment information
Order history
Account login credentials
Customer service communications
Product reviews or feedback

Information Collected Automatically

When you use our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website usage activity
Referral URLs
Cookies and tracking technologies
Pages viewed and time spent on the site

Information From Third Parties

We may receive information from:

Payment processors
Shipping carriers
Marketing and analytics providers
Fraud prevention services
Advertising platforms
Social media platforms

How We Use Your Information

We may use collected information to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases or inquiries
Improve website functionality and customer experience
Personalize content and marketing
Prevent fraud and unauthorized transactions
Comply with legal obligations
Maintain website security
Conduct analytics and business operations

We may also use information for internal recordkeeping, inventory management, and operational purposes.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, analyze traffic, remember preferences, and support advertising efforts.

You may modify your browser settings to refuse or limit cookies. However, some website features may not function properly if cookies are disabled.

Third-party analytics and advertising providers may also use tracking technologies subject to their own privacy policies.

How We Share Information

We do not sell personal information in the traditional sense. However, we may share personal information with trusted service providers and third parties necessary to operate our business, including:

Payment processors
Shipping and logistics providers
Website hosting providers
Email and marketing platforms
Analytics providers
Fraud prevention services
Legal or regulatory authorities when required by law

These parties may process information on our behalf for legitimate business purposes.

We may also disclose information:

To comply with legal obligations
To enforce our policies or agreements
To protect our rights, customers, or property
In connection with a business transfer, merger, or asset sale

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights under California law:

The right to know what personal information we collect
The right to request deletion of personal information
The right to correct inaccurate personal information
The right to access personal information
The right to opt out of certain data sharing practices
The right to limit the use of sensitive personal information where applicable
The right to non-discrimination for exercising privacy rights

To submit a privacy request, please contact us using the information listed below. We may need to verify your identity before processing certain requests.

California residents may also designate an authorized agent to make requests on their behalf where permitted by law.

GDPR Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy protections, you may have rights including:

Right of access
Right to correction
Right to deletion
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

We process personal information only where we have a lawful basis to do so, including:

Contractual necessity
Legal compliance
Legitimate business interests
User consent where required

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill business and contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements
Maintain operational and financial records

Retention periods may vary depending on the nature of the information and applicable legal obligations.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission or electronic storage can be guaranteed completely secure. Users provide information at their own risk.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of third-party websites.

Users should review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete the information.

Changes to This Privacy Policy

Carpet Cleaner's Supply reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective upon posting to the website.

Your continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Carpet Cleaner's Supply

4120 SE International Way suite a101,

Milwaukie, OR 97222

(503) 206-0700

desemple93@gmail.com

You may also contact us regarding requests to access, update, correct, or delete your personal information.